Emergencies and Crisis
How to access the SHS Student Portal
To communicate with a provider, submit a Health History Form, or to schedule, cancel, or reschedule an appointment, click the ginkgo leaf below to access the SHS Student Portal:
SHS Student Portal
Washington University in St. Louis Student Health Services is happy to announce the arrival of the SHS Student Portal. This system allows students to:
- communicate with providers securely
- submit health history forms electronically
- schedule and cancel select appointments online
Questions or problems with the Student Portal?
Please contact us if you have any questions or problems with the Student Portal.
Secure Messaging FAQ
How do I initiate communication with, or receive messages from my SHS provider?
Log into the SHS Student Portal and select the 'Messages' link to initiate communication with your SHS Provider, or to read your providers response.
How will I know if a provider has sent me a message?
The SHS Secure Messaging tool utilizes your email address listed in WebSTAC. Please verify your email address in WebSTAC to ensure you receive the notification from SHS.
The email you receive from SHS will look like this:
From: "Student Health Services" <donotreply@wustl.edu>
Subject: Message from Student Health ServicesBody: This is a secure message notification from the Washington University in St. Louis Student Health Services. You have a new unread message from your SHS provider. Please click on the following URL to log on and access your inbox: SHS Student Portal
Online Health History Form FAQ
Who do I contact if I have questions concerning the information that needs to be submitted?
Click here to contact us with questions concerning the information that needs to be submitted.
What do I need to submit my Health History Form online?
You must have your WUSTL KEY and password to submit your Health History Form online. If you do not yet have a WUSTL KEY, you should expect it sometime in June.
What immunizations are required before I come to Washington University in St. Louis?
Two Measles, Mumps and Rubella (MMR) vaccines or titers to prove immunity for each Tuberculin Skin testing (PPD) for international students from countries other than Western Europe, Canada, Australia and New Zealand.
Will I need to provide the rest of my immunization dates?
Yes, please have the dates of all of your immunizations that you have had available when the immunization form is being completed. The form will ask you for those dates. It is beneficial to provide these dates if you will be traveling abroad during your time at Washington University.
What is the deadline for submitting my Health History, Immunization, and Meningitis information?
The deadline for submitting your Health History, Immunization, and Meningitis information for Fall '10 is September 30, 2010. The Health History, Immunization, and Meningitis information must be completed before you can register for Spring '11 classes.
Do I need an examination by a doctor, or a doctor's signature for my Health History Form?
No, we do not require a doctor's examination or a doctor's signature.
Is a physical exam required?
No, we do not require a physical exam.
What do I need to do to be considered compliant?
You must complete the entire Health History, Immunization, and Meningitis information. You will find all three in the "Forms" section of the SHS Student Portal.
Where do I go to submit my Health History, Immunization, and Meningitis information online?
Click here to access the SHS Student Portal and access the "Forms" section.
Online Scheduling FAQ
What types of appointments can I make online?
The available visit types include:
The list of visit types available for online scheduling will grow over time, so check back often. At this time we do not offer the ability to make, cancel or reschedule Mental Health appointments online.
To schedule a Mental Health appointment, please call 935-6666 option #2. We ask that you plan on arriving at least 10 minutes before your scheduled appointment time.
How does Online Scheduling work?
Using Online Scheduling is quick and easy. Simply click here to begin, enter your WUSTL KEY information, wait a few seconds to be authenticated, then click the link to access the Washington University in St. Louis Student Health Services Student Portal to schedule, cancel, or reschedule appointments.
