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Emergencies and Crises

Both Medical Services and Mental Health Services are available to help in urgent situations seven days a week, 24 hours a day.

Click the link below that best describes your situation for information on accessing urgent services.

Life-Threatening Situations

When there is a serious, life-threatening situation, you should activate the emergency support team and the ambulance services right away.

Examples of life-threatening situations are:

Urgent Situations

The conditions listed below are examples of situations that require medical evaluation as soon as possible. These conditions should be evaluated at SHS while a doctor or nurse is on duty. You may walk into SHS and request to see a physician or nurse for evaluation. If the nurse is not on duty, call 56666 and select option # 1. A nurse will assist you by phone to direct you to the most appropriate facility for care.

SHS utilize Barnes Jewish Hospital Emergency Department which is located on Kingshighway. Call 314-362-5000 to reach the hospital.

Non-Urgent Situations

The most effective way to be evaluated at SHS for non-urgent conditions is to call ahead to schedule an appointment. Appointments are not available for same day services. If a situation is urgent, see instructions under “Urgent Situations”.

Call 5-6666 and select option # 3 to schedule an appointment.

Examples of non-urgent situations: