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Let's Talk

What is “Let’s Talk”?image

"Let's Talk" is a program that provides students with easy access to free, brief, confidential consultations with counselors from Mental Health Services (MHS). MHS counselors hold walk-in hours at selected sites on campus during which students can stop by when their schedule permits- no appointments needed. While “Let’s Talk” consultation sessions are not to replace traditional counseling services offered in-house at MHS, they can help provide insight, solutions, and information about other resources.


How is “Let's Talk” different from counseling at Mental Health Services?

Counselors at MHS provide ongoing counseling, which usually consists of 50 minute appointments. “Let's Talk” is not formal counseling: it is a drop-in service where students can have a brief, informal consultation with a counselor from time-to-time.

This service is open to all full-time Washington University students. “Let's Talk” is the best fit for the following:

• Students who are not sure about counseling and wonder what it's like to talk with a counselor.

• Students who are not interested in ongoing counseling but would like the perspective of a counselor.

• Students who have a specific problem and would like to briefly discuss the issue with a counselor.

​• Students who have a concern about a friend and want some guidance and support about how to address the issue.

imageLet’s Talk FAQs​​

imageWhat is "Let's Talk"?
"Let's Talk" is a program that provides easy access to informal confidential consultations with counselors from Mental Health Services. Counselors hold walk-in hours at sites around campus on specified days of the week. There is no need to schedule an appointment and there is no cost to speak with a “Let’s Talk” counselor. back to FAQs

imageWhat happens at a visit to "Let's Talk"?
Appointments are first-come, first-served. Usually there is not much of a wait. The counselor will listen closely to your concerns and provide support, perspective, and suggestions for resources.​ back to FAQs

imageHow is "Let's Talk" different from counseling at Mental Health Services?
Counselors at MHS provide ongoing counseling, which usually consists of weekly or bi-weekly 50 minute appointments. "Let's Talk" is not formal counseling: it is a drop-in service where students can have an informal consultation with a counselor from time to time. ​back to FAQs
imageWho should visit "Let's Talk"?
This service is open to all full-time Washington University undergraduate and graduate students. "Let's Talk" is the best fit for the following people:
  • students who are not sure about counseling and wonder what it's like to talk with a counselor
  • students who are not interested in ongoing counseling but would like the perspective of a counselor
  • students who have a specific problem and would like someone with whom to talk it through
  • students who have a concern about a friend and want some thoughts about what to do. back to FAQs

imageWould going to “Let's Talk” help me figure out what to do about an issue of concern?​
Absolutely. The counselor will talk through your issue with you and help you determine the best way to get help. If you feel comfortable with the counselor, it may be possible to meet with them at MHS for ongoing treatment. back to FAQs

imageI am a non-student spouse/partner of a Washington University student. Can I come to "Let's Talk"?​​
Only currently enrolled, full-time, Washington University students are eligible to participate in “Let’s Talk”.  back to FAQs

imageThe most convenient site for me to visit is Anheuser-Busch Hall, but I'm not a Law Student. Can I go there?​
Certainly. All sites are open to all students. back to FAQs

imageI called MHS and spoke with a counselor. She offered me an appointment 10 business days from now. Can I stop by "Let's Talk" in the meantime?​
If you believe you need to be seen sooner than the appointment you were given, it's best to call MHS directly and explain your situation. back to FAQs

imageI called MHS and spoke with a counselor. He recommended a referral to a counselor in Clayton for open-ended counseling. Can I go to "Let's Talk" instead?​
Since regular counseling visits are not available at "Let's Talk," following up with the referral is a good idea. Unfortunately, MHS cannot provide ongoing counseling to every student who requests it. back to FAQs

imageI'm currently seeing a counselor at MHS, and would like to talk to someone sooner than my next appointment. Can I go to "Let's Talk"?
If your next appointment is not soon enough, it's best to contact your counselor directly to see if they can see you sooner. If you are experiencing a crisis, you can come to MHS at any time during office hours for a prompt in-person evaluation. If it is after business hours and you are in imminent crisis, please call 911 or call the SHS after hours at (314) 935-6666, select #1. You will be connected to the after-hours nurse line. Ask to speak with the counselor on call. back to FAQs
imageI'm currently seeing a counselor at MHS, and I'm not happy with how things are going. Can I go to "Let's Talk" instead?​
The best thing to do in this situation is to talk directly with your counselor. Counselors are eager to receive your feedback. Often, an open conversation about your concern helps to resolve any concerns that you may have about your treatment at MHS. If, after talking with your counselor, you prefer to transfer to someone else, just ask your counselor directly or call the MHS Coordinator at 314-935-6695. ​back to FAQs

imageWhat else do I need to know?​
Although “Let's Talk” counselors are professionals, “Let's Talk” is not a substitute for formal counseling and does not constitute mental health treatment. “Let's Talk” counselors provide informal consultations to help students with specific problems and to introduce them to what it's like to speak with a counselor. Your “Let's Talk” counselor can help you determine whether formal counseling at MHS would be useful for you and, if appropriate, assist you in scheduling an appointment. back to FAQs

image“Let's Talk” visits are confidential. Are there any limits to confidentiality?​
Conversations with “Let's Talk” counselors are confidential, with a few very rare exceptions. Counselors may need to share information in an emergency when there is an immediate threat of harm to self or others. Counselors are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on their own behalf is being abused. “Let's Talk” counselors keep brief written notes of their contacts with students, and in the event that there is an emergency or a student is referred to MHS, other MHS staff may see these notes. Finally, these notes can be released in the unlikely event of a court order. “Let's Talk” visits are never noted on a student's official university record. back to FAQs

We don't want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a “Let's Talk” counselor. back to top

image“Let’s Talk” Staff 

Licensed Professional Counselor
Brad was born and raised in the St. Louis area. He went to Truman State University in Kirksville, MO for his undergraduate studies and through the course of his studies, found his love for psychology. He earned his BS in Psychology there and then returned to St. Louis to earn his MA in Counseling and Family Therapy from St. Louis University. He is now a Licensed Professional Counselor and spent over 10 years working in community mental health, gaining a wealth of experience supporting his clients in various roles.

Brad has always harbored a love for academics and is excited to join the team of clinicians at Washington University’s Student Health Services. He enjoys working with students to manage difficult situations and achieve their goals. He utilizes a variety of clinical approaches including brain-based strategies, cognitive-behavioral techniques, and mindfulness. His professional interests include anxiety and trauma (including Post Traumatic Stress Disorder), substance use disorders, and family and relationship issues.


Brad tries to practice what he preaches and finds that physical activity is an effective way for him to manage his stress. Over time, he has engaged in a variety of activities including: running track in high school, playing rugby in college, rowing crew in graduate school, and now running marathons. He ran the Boston Marathon in 2015 (after many years of trying to qualify) and now has a goal to run a marathon in each of the 50 states (12 down, 38 to go!).  back to top

Licensed Professional Counselor
Karolyn grew up in southern California until age 8 when her family moved to Ghana West Africa. She returned to the US a couple of years later and lived in St. Louis, Missouri until college. Working in a juvenile first offender program in Dallas, Texas after graduation created a seismic shift in her focus from pursuing a Law degree to becoming a therapist. Karolyn earned her M.Ed. and Ph.D degrees from the University of Missouri and Saint Louis University respectively. She has over 15 years of experience in the counseling field and welcomes any opportunity to help others improve the quality of their lives. She has a strong interest in the promotion of self-compassion and healthy interpersonal relationships. Areas of specialty include: Couples, group & family therapy, issues of diversity, graduate and international student issues and navigation through major life transitions.  Karolyn recently finished writing a book about her childhood experiences living in Africa and has high hopes that it will be published someday soon. back to top


image Ciloue Stewart, Ph.D., LMFT

Licensed Marriage and Family Therapist

Ciloue was born and raised in Taiwan, a sub-tropical island. You can imagine her surprise and wonder when she experienced her first snowfall one September day in Wisconsin after she came to the U.S. for her graduate work. She has since lived in the Twin-Cities, Kansas City and now St. Louis, making the Midwest her home.

Ciloue studied Sociology in undergrad and has a Master’s degree in Counseling. For her Ph.D., Ciloue chose the field of Family Social Science, wherein she received clinical training in Marriage and Family Therapy and is a licensed Marital and Family Therapist.

She is passionate about her role as a therapist and finds it an honor and privilege to have the opportunity to walk alongside, support, and/or mentor her clients in their journey of growth. It is that sense of purpose and fulfillment that has kept Ciloue in the field of counseling for nearly 20 years.

During off time, Ciloue loves to travel, meet new people and encounter new and different ways of life. At the same time, she’s at her most content spending an afternoon reading, with lovely music and a cup of fine tea. back to top

 imageStephanie Stockham-Ronollo, MA, LPC

Licensed Professional Counselor

Stephanie was born in St. Louis, Missouri, at a Washington University hospital, of course! She received her undergraduate degree from the University of Oregon where she majored in international studies and focused on Latin America and the Spanish language. During an internship in Caracas, Venezuela, she discovered that maybe she would not be a diplomat after all, given the fact that one of the main parts of her job would be telling a lot of people that they could not have visas to the enter the United States. After this experience, she decided that she loved working internationally, but instead would focus on recruiting international students and assisting them with cultural adjustment upon their arrival to the United States.

Stephanie established a love for working at universities, where she has found herself as a Student Affairs team member since 2004. She received her master’s degree in Counseling Psychology and Counselor Education from the University of Colorado Denver in 2011. Prior to her work at Washington University, she was a Staff Counselor at Creighton University in Omaha, Nebraska. She has also counseled students at both Simon Fraser University in Vancouver, British Columbia, Canada and at the University of Colorado Denver.

Stephanie is clinically a generalist and draws upon several different theoretical orientations that include as follows: cognitive behavioral therapy, interpersonal neurobiology, and interpersonal process therapy. Her professional areas of interest include self-esteem, relationship concerns, anxiety, depression, grief, body image and eating disorders, identity development (including multicultural and LGBTQIA identity), and trauma. Stephanie is highly interested in relationship dynamics and enjoys facilitating couples counseling.

When Stephanie is not at work, she loves going on camping trips with her girlfriends and traveling. Although she has so much more of the world to see, she has only one state in the United States to visit – Maine. Her next chosen international destination is either Iceland or the Dalmatian Islands of Croatia. back to top

imageSusan Rosse, PhD

Staff Psychologist

Susan grew up in central Nebraska and got her BA in psychology from the University of Nebraska at Kearney.  After college she headed west to Denver, and after gaining some experience in the counseling field, she moved to Chicago for graduate school and completed both her MA and Psy.D. in clinical psychology at the Chicago School of Professional Psychology. 

Being a Cornhusker football fan is required of Nebraskans (at least while they live in the state), but Susan has mostly left this behind.  Living in Chicago not only offered museums and restaurants but also Cubs baseball at Wrigley Field.  Of course, since marrying a Cardinals fan and moving to the St. Louis area, allegiances had to shift. And red has really always been her color anyway….  

Susan enjoys working with university students and considers it a privilege to spend her days counseling and connecting with others.  She takes a collaborative approach to therapy and appreciates the courage, creativity, and strength involved in facing challenges and taking a journey toward self-growth.  

During off time, Susan hangs out with her husband and two teenage children.  She enjoys board games and playing cards (Cards Against Humanity is a current favorite), reading, swimming, gardening, and loves to travel.  ​ back to top