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Emergencies & Crises

In the course of your college career, you may find yourself in a situation where someone’s health is in danger. In the case of a serious emergency, you may contact Medical Services and/or Mental Health Services, which are open and prepared to assist you at all times.

Life-Threatening Situations

In the case of a serious, life-threatening situation, you should call upon the emergency support team and ambulance services immediately.

  • If on-campus: call 314-935-5555 or use one of the blue emergency lights.
  • If off-campus: call 911.

Explain your exact location and describe what is wrong. Emergency help will arrive, evaluate the problem and assist with transport to the nearest and most appropriate medical facility.

Examples of life-threatening situations are:

  • Chest Pain
  • Difficulty breathing
  • Major injury
  • Unconsciousness
  • Unresponsiveness
  • Seizures
  • Threatened or attempted suicide

Urgent Situations

  • Urgent, non-crisis situations that require medical evaluation as soon as possible could include:
  • Significant pain (abdominal, head, neck, ear, chest, with fever)
  • Breathing problems such as asthma that is not responding to routine medications
  • Pain or difficulty urinating
  • Injury to extremity
  • Lacerations
  • Allergic reactions to food, substances, bee stings, etc.
  • Sexual assault

These problems should typically be seen the same day. During our open hours. When SHS is open, you may call or walk into SHS and request to see a physician or nurse for evaluation. When SHS is closed, call 314-935-6666, option 1. A nurse will assist you by phone to direct you to the most appropriate facility for care.

Off-campus facilities

Student Health Services utilizes Barnes Jewish Hospital Emergency Department, which is located on Kingshighway. Call 314-362-5000 to reach the hospital.

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Non-Urgent Situations

Non-urgent situations and conditions could include:

  • Colds and sore throats without difficulty swallowing or breathing
  • Minor scrapes and bruises
  • Allergy conditions
  • Routine care and follow up

In cases such as these, please book on-line or call ahead to schedule an appointment with SHS: 314-935-6666. You must call at least one day in advance to schedule an appointment; appointments are not available for same-day services regarding non-urgent situations.